YOU CAN RETURN ANYTHING FOR ANY REASON – ALMOST.
All the items you want to return must be returned within thirty days of the original purchase date given on the invoice enclosed with your order. There is a 10% restocking fee for anything returned after thirty days. No returns are accepted 60 days beyond the purchase date. Returns received without this paperwork will slow down your return, and may cause confusion and cost you a fee.
- No returns on used personal care items.
- Clothing must not be soiled or laundered.
- Bolts of fabric can not have been cut.
What To Do If Something Is Damaged
Damages must be reported within five business days in order to process the appropriate claims and send out replacements in an efficient manner.
- Do not discard the original shipment box or its packaging.
- Do not return damaged items without notifying us first to obtain instructions.
- Do note any damages to the exterior of the box on the invoice received with the package, and highlight all damaged items.
